Privacy Policy

1. Information We Collect

We collect information only when you choose to share it with us. This may include:

• Your name, email address, and telephone number when you complete our contact form or enquire by phone or email.
• Details you share during consultations or sessions, such as the nature of your documents or the scope of records you wish to organise.
• Organisation name and role when enquiring about our B2B advisory services.
• Technical information collected automatically by our website, such as browser type, pages visited, and approximate location derived from your IP address. This is collected through cookies and similar technologies — please see our Cookie Policy for details.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and schedule sessions or workshops.
• To deliver the services you have requested, including document organisation sessions, legacy workshops, and B2B advisory engagements.
• To send administrative communications such as appointment confirmations and follow-up materials.
• To improve our website and understand how visitors use it.
• To meet any obligations required of us under applicable Thai law.

We do not use your information for automated decision-making or profiling. We do not sell your information to third parties.

3. Legal Basis for Processing

Where the Personal Data Protection Act B.E. 2562 (PDPA) applies, we rely on the following grounds to process your personal data:

• Consent — when you submit our contact form or agree to receive communications from us.
• Contractual necessity — when processing is required to provide a service you have engaged us for.
• Legitimate interests — for website analytics and improving our services, provided your interests are not overridden.
• Legal obligation — where Thai law requires us to retain or disclose information.

4. Sharing of Information

We share personal information only in the following limited circumstances:

• Service providers: We may engage trusted third-party providers (such as email platforms, scheduling tools, or website hosting services) who process data on our behalf under appropriate confidentiality agreements.
• Legal requirements: We may disclose information if required by law, regulatory authority, or a valid legal process.
• We do not share your information with advertisers or data brokers.

5. Data Retention

We keep personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry records are typically retained for up to two years from last contact. Session and workshop records may be kept for up to five years for quality and continuity purposes. You may request earlier deletion at any time — see Section 7.

6. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Our website uses HTTPS encryption. Access to personal data within our organisation is restricted to staff who need it to perform their roles. No internet-based transmission can be guaranteed completely secure; we encourage you to contact us directly if you have concerns.

7. Your Rights

Under Thai data protection law, you have the right to:

• Access a copy of the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request erasure of your data, where there is no overriding legal basis for us to retain it.
• Withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
• Object to processing based on legitimate interests.
• Request that we restrict processing in certain circumstances.
• Lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) of Thailand.

To exercise any of these rights, please write to us at [email protected] or call +66 2 253 6914. We aim to respond within 30 days.

8. Cookies

Our website uses cookies to remember your preferences and understand how visitors navigate the site. For full details, including how to manage or disable cookies, please read our Cookie Policy.

9. Children's Privacy

Our services are directed at adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has submitted personal data to us, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or in applicable law. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website or services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this policy or the way we handle your information, you are welcome to reach us:

• Address: 102 Wireless Road, Lumphini, Pathum Wan, Bangkok 10330, Thailand
• Phone: +66 2 253 6914
• Email: [email protected]